Opt-In Consent

Effective as of July 21, 2026

We are pleased to assist you with your moving and relocation needs. To provide requested quotes, coordinate services, communicate important updates, and maintain a high standard of customer service, Genesis Relocations may collect and store information that you voluntarily provide.

This information may include your name, email address, phone number, pickup and delivery addresses, moving date, inventory details, service preferences, and other information necessary to respond to your inquiry or arrange your move.

Consent to Communications

By submitting your information and checking the consent box on a Genesis Relocations form, you authorize Genesis Relocations to contact you regarding your inquiry, quote request, scheduled move, account, or requested services.

Communications may be sent through:

• Email
• Telephone calls
• Text messages
• Pre-recorded or automated messages
• Automated telephone dialing systems

Your consent applies to the phone number and email address you provide, including when those contact details appear on a federal, state, or company-specific do-not-call list.

Consent to receive marketing communications is not a condition of purchasing or receiving moving services from Genesis Relocations.

Text Message Consent

By opting in to text message communications, you agree to receive messages from Genesis Relocations that may include:

• Moving quote follow-ups
• Appointment confirmations
• Move scheduling information
• Pickup and delivery updates
• Service reminders
• Customer support messages
• Payment or account notifications
• Promotional offers when permitted by law

Message frequency may vary based on your inquiry and requested services. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact Genesis Relocations using the information listed below.

After opting out, you may receive one final confirmation message. Opting out of promotional text messages will not prevent us from sending essential transactional or service-related communications when permitted by law.

Email Consent

By providing your email address, you authorize Genesis Relocations to send communications relating to your moving inquiry, quote, scheduled services, account, and other relevant updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email, replying with “unsubscribe,” or contacting us directly.

Call Recording Consent

Calls with Genesis Relocations may be monitored or recorded for training, quality assurance, customer service, documentation, security, and dispute-resolution purposes, subject to applicable law.

When legally required, we will provide notice before recording a call. By continuing a call after receiving such notice, you consent to the monitoring or recording of the conversation.

How We Use Your Information

Information collected through our website, forms, calls, emails, text messages, or other communications may be used to:

• Respond to your moving inquiry
• Prepare and provide estimates or quotes
• Schedule and coordinate moving services
• Communicate service updates and reminders
• Provide customer support
• Process transactions and maintain records
• Improve our services and customer experience
• Train and evaluate customer service personnel
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory obligations

We do not sell your mobile information or opt-in consent information to third parties or affiliates for their own marketing purposes.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information maintained by Genesis Relocations.

You may also ask us to update your communication preferences or withdraw consent for certain communications. Withdrawal of consent will not affect the lawfulness of communications sent before your request was processed.

To submit a privacy request, email info@genesismoving.net .

Consent Acknowledgment

By submitting your information through a Genesis Relocations form, you acknowledge that you have reviewed and understood the communication practices described on this page.

Where a separate consent checkbox appears on a quote, booking, or contact form, selecting that checkbox confirms your authorization to receive the communications described in the associated consent language.

You may withdraw your consent or update your communication preferences at any time by contacting Genesis Relocations. For text messages, reply STOP to opt out or HELP for assistance.

Modifications to These Terms

Genesis Relocations reserves the right to modify this Opt-In Consent page at its sole discretion to reflect changes in our communication practices, services, technology, or legal obligations.

The latest version will replace all previous versions. We recommend reviewing this page periodically to remain informed of any changes.

Contact Information

Genesis Relocations welcomes questions or comments regarding this Opt-In Consent page:

Genesis Relocations
Address: 4001 N Ravenswood Ave, Suite 404, Chicago, IL 60613
Phone: (888) 885-1312
Phone: (872) 254-6001
Email: info@genesismoving.net
Website: genesismoving.net