Privacy Policy

Last updated: January 1, 2025

Genesis Relocations ("we," "us," or "our") operates genesismoving.net. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a quote request.

Information We Collect

We may collect the following personal information when you use our quote calculator or contact forms:

• First and last name
• Email address
• Phone number
• Moving origin and destination ZIP codes
• Planned moving date and move size
• IP address and browser/device information (collected automatically)

How We Use Your Information

• To provide you with a personalized moving quote
• To contact you by phone, email, or SMS regarding your inquiry
• To improve our website and services
• To comply with legal obligations

TCPA Consent

By submitting our quote form, you expressly consent to be contacted by Genesis Relocations and its representatives by phone call, text message, or email at the number/address you provided, including by automated technology. Consent is not a condition of purchase. Reply STOP to opt out of SMS communications.

CAN-SPAM Compliance

We do not send unsolicited commercial email. Every marketing email we send includes a clear unsubscribe mechanism. To opt out at any time, click "Unsubscribe" in any email or contact us at info@genesismoving.net.

CCPA Rights (California Residents)

California residents have the right to know what personal information we collect, to request deletion of their data, and to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, email info@genesismoving.net.

GDPR Rights (EU/EEA Residents)

If you are located in the EU or EEA, you have the right to access, rectify, erase, or restrict processing of your personal data. Our lawful basis for processing is legitimate interest (providing a requested service). Contact us to exercise your rights.

Data Sharing

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our website and CRM (such as GoHighLevel), subject to confidentiality agreements. We may disclose information if required by law.

Cookies

We use cookies and similar tracking technologies for analytics and performance. You may disable cookies in your browser settings, though some site features may be affected.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Lead data is typically retained for up to 3 years.

Contact Us

For privacy-related questions, contact:
Genesis Relocations
4001 N Ravenswood Ave, Suite 404, Chicago, IL 60613
Phone: (773) 888-6696
Email: info@genesismoving.net